May 10, 2022
According to Harvard’s Amy Edmonson coined the term “psychological safety” in a 1999 journal article exploring its relationship to team learning and performance. Psychological safety means an absence of interpersonal fear. When psychological safety is present, people are able to speak up with work-relevant content”.
According to ccl.org, psychological safety at the workplace is the belief held by team members that others in the team will embarrass, reject or punish them for speaking up. Usually, people at the workplace feel uncomfortable keeping their thoughts or ideas in front of their team members in fear of being humiliated or being a topic of joke. Lack of psychological safety at work has major business repercussions.
Read more about : Psychologist in Gurgaon
From betteruop.com, An effective team values psychological safety as much as they do physical safety and performance standards.
It is important at workplace because it:
As per the recent study of The Predictive Index, team members who feel psychologically safe at the workplace are less likely to leave. On the other end, why leave a company that treats you with respect and makes you feel safe and valued?
An interesting study by Naomi Eisenberger et AL. (2006), a leading social neuroscience researcher at the University of California, Los Angeles (UCLA), indicates that physical pain and social rejections share neurocognitive substrates. When researchers looked at brain images from the study, they found activity in the dorsal portion of the anterior cingulate cortex, which is the same neural region that is involved in the physical pain. This means that the feeling of being excluded provoked the same sort of reaction in the brain that physical pain might cause.
Matthew Lieberman, one of Eisenberger’s fellow researchers at UCLA, hypothesizes that human beings evolved this link between social connections and physical pain within the brain because social connections to caregivers is necessary for mammals to survive. The brain does not differentiate between you being at work or in a private setting. Instead, it experiences the workplace as being first and foremost the social system.
Behaviors that create physiological safety at the workplace:
Psychological safety in the workplace is a far deeper concept than it actually sounds. It affects a human being as similar as physical pain affects. It may affect your self-confidence and many times it will affect your inner peace and will make you feel worthless.
You have so many thoughts and creative ideas running in your brain but all you are afraid of is being made fun of, because either you have never tried to take the initiative or you were not treated right in the first place.
Every person deserves to be respected when they are trying to express themselves because opinions vary from person to person. When we don’t value others' perspectives, we as an organization lose a very creative idea that directly affects the growth of the company.
The major role in psychological safety at the workplace is played by the leader who should always make sure every team member in his/her team is a creative and idea generating mind. As Albert Einstein says: “Everybody is a genius, but if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid"